"Personal attention is a key of success in a financial market. We love the system, but our clients seem to love it even more. The end result is that we're able to provide better service to our investors, increasing our customer base and improving our level of customer satisfactions."
Graciela Saveedra
Vice President Investment
URT Finance

Disseminating vital information throughout your company can be an on-going challenge. This is particularly critical for call-center operators or other front-line employees with direct access to customers. Whatever the news - availability of goods in stock, equipment failures, changes in pricing structure, new conditions of service, opening of new offices, or other timely messages - employees in every relevant department need to be alerted quickly, efficiently and accurately to assure enterprise-wide comprehension every time.

Softelcom's intelligent information processes provide news and incident management modules that inform and empower your staff. Employees whose day-to-day roles depend on access to essential information in the shortest possible time, can choose to receive their update announcements by e-mail or SMS. Whatever their position, informed employees are effective employees who can better provide the quality, first-class service your clients deserve.