Disseminating vital information throughout your company can be an on-going challenge. This is particularly critical
for call-center operators or other front-line employees with direct access to customers. Whatever the news - availability
of goods in stock, equipment failures, changes in pricing structure, new conditions of service, opening of new offices,
or other timely messages - employees in every relevant department need to be alerted quickly, efficiently and accurately
to assure enterprise-wide comprehension every time.
Softelcom's intelligent information processes provide news and incident management modules that inform and empower your
staff. Employees whose day-to-day roles depend on access to essential information in the shortest possible time, can
choose to receive their update announcements by e-mail or SMS. Whatever their position, informed employees are
effective employees who can better provide the quality, first-class service your clients deserve.